Why do I have to submit my personal documents for account opening?

OTC operators, as with other types of exchanges, must conduct know-your-customer (KYC) procedures. This allows us to conform to anti-money laundering guidelines for new accounts. This means collecting data and documents from the applicant, including a valid proof of ID and valid proof of address.

This has two main benefits. Firstly, it assures the public that the OTC is running legitimately and in a proper manner. It also plays a role in protecting the OTC from investigation by governments and financial authorities seeking to detect and prohibit fraudulent transactions.


Still have questions?

Please reach out to us at any of these mediums if you have any questions or comments:

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Email: help@genesisblockhk.com

Wan Chai Office : 1/F, 269 Hennessy Road, Wan Chai, Hong Kong (Entrance on Stewart Road) (+852 3996 9561)

Tsim Sha Tsui Office: Shop B,C,D, G/F SOLO Building, 41-43 Carnarvon Road, Tsim Sha Tsui (+852 2891 0818)